Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

KindaMe ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, username, profile picture
• Authentication Data: Login credentials, authentication tokens
• Payment Information: Payment details processed through Stripe (we do not store full payment card details)
• Identity Verification: For creators, we may collect identity verification documents and photos

2.2 Voice and Audio Data

• Voice Recordings: Audio messages you record for AI conversation purposes
• Transcriptions: Text conversions of your voice recordings for processing
• Synthetic Audio: AI-generated voice responses created for you

2.3 Device and Usage Information

• Device Information: Device type, operating system, unique device identifiers
• App Usage Data: Features used, session duration, interaction patterns
• Camera and Photos: Access to camera and photo library for creator verification (with permission)
• Microphone Access: Recording permissions for voice message functionality

2.4 Location Information

• We do not collect precise location data
• We may collect approximate location based on IP address for service optimization

3. How We Use Your Information

3.1 Service Provision

• Process voice messages and generate AI responses
• Authenticate users and maintain accounts
• Process payments and manage subscriptions
• Provide customer support

3.2 Voice Processing Purposes

• Convert voice recordings to text using speech-to-text technology
• Generate AI responses based on your messages
• Create synthetic voice audio for celebrity persona responses
• Improve AI conversation quality and accuracy

3.3 App Improvement

• Analyze usage patterns to improve user experience
• Develop new features and functionalities
• Ensure app security and prevent fraud
• Conduct research and analytics (in aggregated, anonymous form)

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted third parties who assist in providing our services:

• Supabase: User authentication and database services
• Stripe: Payment processing (they receive payment information directly)
• Whisper/OpenAI: Voice-to-text processing (if using external services)
• Text-to-Speech Providers: For generating synthetic voice responses
• Cloud Storage Providers: For secure data storage

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

5.1 Security Measures

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Access controls and authorization procedures

5.2 Voice Data Security

• Voice recordings are encrypted during transmission
• Temporary storage with automatic deletion after processing
• Limited access to voice data for authorized personnel only

6. Data Retention

6.1 General Retention

• Account information: Retained while your account is active
• Voice recordings: Typically deleted after processing (within 30 days)
• Usage data: Retained for up to 2 years for analytics purposes
• Payment information: Retained as required by financial regulations

6.2 Deletion Rights

• You can request deletion of your personal data
• Some data may be retained for legal or security purposes
• Voice recordings can be deleted upon request

7. Your Privacy Rights

7.1 General Rights

• Access: Request copies of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing

7.2 EU/UK Users (GDPR/UK GDPR Rights)

If you are in the European Union or United Kingdom, you have additional rights:

• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities
• Right to restrict processing

7.3 California Users (CCPA/CPRA Rights)

California residents have the right to:

• Know what personal information is collected
• Delete personal information
• Opt-out of the sale or sharing of personal information for cross‑context behavioral advertising (we do not sell or share personal information for cross‑context behavioral advertising)
• Non-discrimination for exercising privacy rights

8. Children's Privacy

• Our service is not intended for children under 13
• We do not knowingly collect information from children under 13
• If we discover we have collected such information, we will delete it immediately
• Users between 13-18 should have parental consent

9. International Data Transfers

• Your information may be transferred to and processed in countries other than your own
• We ensure appropriate safeguards are in place for international transfers
• EU users: transfers comply with GDPR requirements

10. Cookies and Tracking

• We do not use traditional cookies in our mobile app
• We may use similar technologies for analytics and functionality
• You can control some tracking through device settings

11. Third-Party Services

11.1 AI and Voice Processing

• We use third-party AI services for conversation generation
• Voice data may be processed by external speech-to-text services
• These providers have their own privacy policies

11.2 Payment Processing

• Stripe handles payment processing with their own privacy protections
• We receive limited payment information (not full card details)

12. Changes to This Privacy Policy

• We may update this Privacy Policy periodically
• Material changes will be communicated through the app or email
• Continued use after changes constitutes acceptance
• Previous versions are available upon request

13. Contact Us

13.1 General Privacy Inquiries

• Email: privacy@kindame.live
• Website: https://kindame.live/privacy

13.2 Privacy Rights Requests

To exercise your privacy rights:

• Email: privacy-rights@kindame.live
• Include your account information and specific request
• We will respond within 45 days for U.S. requests and within 1 month for EU/UK requests. Where permitted by law, we may extend these periods and will notify you of the extension and reasons.

14. State-Specific Disclosures

14.1 California

• We do not sell or share personal information for cross‑context behavioral advertising
• We do not discriminate based on privacy choices
• California Civil Code Section 1798.83 rights available

14.2 Nevada

• Nevada residents may opt-out of sale of personal information
• Email: nevada-opt-out@kindame.live

15. Data Processing Legal Basis (EU/UK Users)

We process your data based on:

• Consent: Voice recording and processing
• Contract Performance: Account management and service delivery
• Legitimate Interest: App improvement and security
• Legal Obligation: Compliance with laws

16. International Data Transfers and Safeguards

• Your information may be transferred to and processed in countries other than your own
• For EU/UK data transferred to the U.S., we rely on Standard Contractual Clauses (and the UK Addendum where applicable) and implement appropriate safeguards

17. Service Providers

We share information with trusted third parties who assist in providing our services:

• Supabase: User authentication and database services
• Stripe: Payment processing
• OpenAI: Speech-to-text and AI processing
• Fish Audio: Text-to-speech processing
• AWS S3: Cloud storage

18. Company Information

• Company: Antoshka LLC
• Address: 219 James Street, Smithfield, VA 23430